GENERAL TERMS AND CONDITIONS WITH CUSTOMER INFORMATION
1. Scope of Application
1.1 These General Terms and Conditions (hereinafter “GTC”) apply to all contracts concluded between Dr. Wolfgang Fischer, mr-verlag, Burgwalder Str. 14, 86199 Augsburg (hereinafter “Seller”) and a customer via the online shop at www.mr-verlag.de.
1.2 The offer is directed at both consumers and entrepreneurs.
1.3 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
1.4 An entrepreneur is a natural or legal person or a partnership with legal capacity that acts in the exercise of its trade, business, or profession when entering into a legal transaction.
1.5 Terms and conditions of the customer that conflict with or deviate from these GTC are not recognized unless the Seller expressly agrees to their validity.
2. Contracting Parties and Conclusion of Contract
2.1 The contracting party is:
Dr. Wolfgang Fischer
mr-verlag
Burgwalder Str. 14
86199 Augsburg
Germany
Telephone: 0821 – 99 88 34 01
Fax: 0821 – 99 88 34 02
E-mail: kontakt[@]mr-verlag.de
2.2 The presentation of products in the online shop does not constitute a legally binding offer to conclude a purchase contract, but rather an invitation to place an order.
2.3 The customer may initially place the desired goods in the virtual shopping cart without obligation. Before submitting the order, the customer can review their entries and correct any input errors. 2.4 By clicking the “Order with obligation to pay” button, the customer submits a binding offer to conclude a purchase contract for the goods contained in the shopping cart.
2.5 Receipt of the order is confirmed to the customer electronically immediately after the order is submitted. The automatic confirmation of receipt does not constitute acceptance of the contractual offer unless acceptance is expressly declared therein.
2.6 The contract is concluded as soon as the seller expressly accepts the customer’s offer or ships the ordered goods.
2.7 If a payment method offered via PayPal is selected, the contract may also be concluded when the customer successfully completes the payment process via PayPal and the seller subsequently accepts the order.
2.8 The language of the contract is German.
3. Storage of the contract text
3.1 The seller stores the contract text after the contract is concluded. The order details and the General Terms and Conditions (GTC) applicable at the time of contract conclusion are made available to the customer in text form (e.g., via email) along with the order confirmation or contract documents.
3.2 The customer can view, save, or print the current GTC at any time on the seller’s website.
3.3 For security reasons, specific order details are not permanently accessible to the public via the website.
4. Prices and shipping costs
4.1 The prices stated on the product pages are total prices and include statutory VAT.
4.2 Shipping costs may apply in addition to the stated product price. Applicable shipping costs are clearly displayed to the customer in the online shop and, at the latest, prior to the submission of the order.
4.3 The price stated in the online shop at the time of the order is the governing price.
4.4 For deliveries to countries outside the European Union, additional customs duties, taxes, or other import charges may apply. These costs are to be borne by the customer where applicable.
5. Terms of Payment
5.1 The payment methods offered in the online shop are available to the customer.
5.2 Payment processing is handled via PayPal. Depending on availability, the following payment methods, in particular, may be offered:
– Payment via a PayPal account
– Payment by credit card via PayPal
5.3 If a payment method offered via PayPal is selected, payment processing is handled by PayPal in accordance with PayPal’s terms and conditions applicable to the respective payment method.
5.4 Payment is generally due immediately upon completion of the order process, unless otherwise specified during the order process.
6. Delivery and Delivery Time
6.1 Delivery is made to the delivery address specified by the customer during the order process.
6.2 The applicable delivery time is indicated on the respective product page and/or during the order process.
6.3 Should an ordered product exceptionally be unavailable, the customer will be informed of this without delay. In such a case, any payments already made will be refunded immediately, unless a different procedure is agreed upon with the customer.
6.4 Partial deliveries are permissible provided they are reasonable for the customer. Consumers will not be charged additional shipping costs for partial deliveries initiated by the seller.
7. Retention of Title
7.1 The delivered goods remain the property of the seller until the purchase price has been paid in full.
7.2 In dealings with business customers, the seller reserves ownership of the goods until all claims arising from the ongoing business relationship have been settled in full.
8. Right of Withdrawal
8.1 Consumers generally have a statutory right of withdrawal.
8.2 Details regarding the right of withdrawal are set out in the seller’s separate instruction on the right of withdrawal.
8.3 The instruction on the right of withdrawal, including the model withdrawal form, is made available to the customer prior to placing the order and can also be accessed on the seller’s website.
9. Liability for Defects
9.1 Statutory provisions regarding liability for defects apply.
9.2 Statutory rights regarding defects apply without restriction in dealings with consumers.
9.3 In dealings with business customers, statutory obligations to inspect the goods and give notice of defects apply to the extent prescribed by law.
9.4 An additional guarantee exists only if expressly stated for the specific product.
10. Liability
10.1 The seller is liable without limitation for damages resulting from injury to life, body, or health caused by an intentional or negligent breach of duty by the seller, a legal representative, or an agent used to perform an obligation.
10.2 Furthermore, the seller is liable without limitation for damages resulting from intentional or grossly negligent conduct by the seller, a legal representative, or an agent used to perform an obligation. 10.3 In the event of a slightly negligent breach of essential contractual obligations, the Seller shall only be liable for foreseeable damage typical of the contract. Essential contractual obligations are those obligations whose fulfillment is a prerequisite for the proper execution of the contract and on whose observance the customer may regularly rely.
10.4 Otherwise, the Seller’s liability is excluded to the extent permitted by law.
10.5 Liability under mandatory statutory provisions, particularly under the Product Liability Act, remains unaffected.
11. Copyrights
11.1 The texts, images, graphics, maps, and other content contained on the website and in the products offered may be protected by copyright.
11.2 Reproduction, modification, distribution, or public communication of copyright-protected content is permitted only within the scope of statutory provisions or with the prior consent of the respective rights holder.
11.3 The customer’s statutory rights remain unaffected.
12. Data Protection
Information regarding the processing of personal data can be found in the Seller’s privacy policy.
The privacy policy is available at www.mr-verlag.de/datenschutz/.
13. Consumer Dispute Resolution
The Seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
14. Applicable Law
14.1 All legal relationships between the Seller and the customer are governed by the law of the Federal Republic of Germany, excluding the UN Sales Convention (CISG).
14.2 With respect to consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence.
15. Place of Jurisdiction
15.1 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the seller shall be the seller’s place of business.
15.2 This also applies if the customer has no general place of jurisdiction in Germany or if their place of residence or habitual abode is unknown at the time the action is filed.
15.3 Statutory places of jurisdiction for consumers remain unaffected.
16. Final Provisions
Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. Statutory provisions shall apply in place of the invalid provision.
As of: September 2026